Ordoo has now processed well over 30,000 orders and only 0.027% of orders have been spoilt by late pickups. In those cases, the venue can make another order and Ordoo covers any losses incurred.
There have been so few spoiled orders because:
- The Ordoo app keeps the user updated with the progress of their order and they are sent a notification by the venue when the order is ready to collect.
- Mobile ordering, rather than web ordering, means the user can always be kept updated on the progress of their order.