Ordoo has now processed well over 30,000 orders and only 0.027% of orders have been spoilt by late pickups. In those cases, the venue can make another order and Ordoo covers any losses incurred. 

There have been so few spoiled orders because:

  1. The Ordoo app keeps the user updated with the progress of their order and they are sent a notification by the venue when the order is ready to collect.
  2. Mobile ordering, rather than web ordering, means the user can always be kept updated on the progress of their order.
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